Pipedrive vs Zoho - Which CRM Offers Better Deal Closing Probability?

November 30, 2021

Are you tired of losing potential customers due to poor deal closing probability? Having a reliable CRM software can help increase your chances of closing the deal. Pipedrive and Zoho are two popular options, but which one offers a better deal closing probability? Let's compare!

Pricing

Let's start with everyone's favorite topic - pricing. Pipedrive offers three pricing plans: Essential for $15 per user per month, Advanced for $29 per user per month, and Professional for $59 per user per month. Zoho offers four pricing plans: Standard for $12 per user per month, Professional for $20 per user per month, Enterprise for $35 per user per month, and Ultimate for $100 per user per month. While Pipedrive may seem more expensive, it's important to note that their plans are charged annually, while Zoho charges monthly.

Features

Both Pipedrive and Zoho offer a wide range of features that can help streamline your sales process. Pipedrive's core features include deal and pipeline management, contact management, and goal setting. Zoho's core features include sales forecasting, lead and contact management, and workflow automation. However, Zoho also offers additional features such as inventory management, project management, and HR management, which may be beneficial for businesses that require a more comprehensive solution.

Ease of Use

A CRM software is only useful if your team can use it effectively. Pipedrive has a simple and intuitive interface, making it easy to navigate and understand. They also offer comprehensive training resources and a user-friendly mobile app. Zoho's interface can be overwhelming at first, but they also offer extensive training and a mobile app that's easy to use.

Deal Closing Probability

Now for the most important question - which CRM offers a better deal closing probability? According to a study conducted by Salesflare in 2020, Pipedrive had a higher deal closing probability compared to Zoho. Pipedrive had an average win rate of 32.2%, while Zoho had an average win rate of 28.7%. This may seem like a small difference, but it can make a huge impact in the long run.

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